Loyalty Love allows you to score 'Points' which can be cashed in to save money on future purchases! No need to play the field - WWM rewards you for your loyalty and support.
If you already have a WWM account - you're in! If not, simply create an account now or when you make a purchase online or in-store and you'll automatically be able to accrue points. In fact, you'll earn 100 points for just signing up!
|Create an Account||100||Instant||1 per customer|
|Make a Purchase||5 per $1 spent||14 days||None|
|Refer a Friend||1000||14 days||Friend must spend at least $50 for referrer to earn points.|
|Review a Product or Class||250||2 days||3 per week|
|Like us on Facebook via the loyalty panel||100||Instant||1 per customer|
|Follow us on Instagram ||100||Instant||1 per customer|
|Happy Birthday||500||Instant||1 per customer|
Points may be redeemed for $5, $10 and $20 vouchers. Vouchers come in the form of a discount code which is applied at checkout. Redeem and use vouchers online or in person at either WWM retail location.
|Voucher||Points to Redeem|
Your Points balance is on the top left of the Loyalty Love panel. Simply click or tap on the loyalty link at the bottom of the page to bring up the panel.
Like kiddos, Points too eventually leave the nest, fly the coop, strike out without us. Rather than 18 (or 35!) years, unused Points expire 12 months after your last purchase.
Your family has needs now. Those needs change month to month, week to week, day to day, often - moment to moment! The Loyalty Love program is designed to help you and yours get what you want today.
Unfortunately Loyalty Points are not transferable. BUT, you may use your points to share love in your own way by purchasing a gift of that special friend or family member. (That will win you "points" both at our shop AND in your relationships!) OR refer your beloved so they can start scoring their own Loyalty Points (Cupid, watch out!)
No, however you may return to store credit and make another purchase. If you opt for a refund, your voucher will be forfeited.
We're not about to hold you back - go for it! Rack up them Points all day, all night. Play the field and spend as you wish.
Keep in mind Points may only be redeemed in $5, $10 or $20 increments.
Approved: Hooray! Your newest, hottest Points are ready to be redeemed immediately.
Pending: Some Points are not immediately available. See the table above for Point approval periods.
Cancelled: These Points will not be added to your account. This may be due to a cancelled purchase or a return. If that is the case, your Points status will change from 'pending' to 'cancelled'.
Referrals are tracked with an extra-special, unique referral code tied to that friend's (aka future customer's) email address.
Friend still not registered? Hmm, here are some possible reasons why:
Still scratching your head? No sweat! We're here and most happy to help. Give us a ring or shoot off an email - we got you covered!
Someone having second thoughts? If the lucky person whom you referred cancels their order, the pending points will too be cancelled, and removed from your account. Be persistent! Poke your pal! Refer them again or introduce a new friend to WWM. Grab those Points!
You, or someone you referred, cancelled or returned a purchase.
No heart break here! We will Love you no matter what :)
Should you wish to leave Loyalty Love, simply contact us and we will remove you from the program. Warm feelings and memories will remain, but after cancellation any Points earned will be lost.
We LOVE a reunion! Welcome back! Just reach out to us and we will joyfully re-enroll you. Once re-enrolled, your point total begins at zero.